The system is experiencing issues

Stickied Incidents

16th September 2024

Security breach on OPS

Dear Clients,

We are aware of a post on Reddit regarding a security breach on OPS. Please rest assured that there is no need for concern. Since you are using a seedbox, only your seedbox's IP and ports are exposed, not your personal information. Additionally, all the information gathered is already public, as your IP and ports are visible when you connect to a peer.

If you'd still like to take action, here are your options:

  1. You can request that we destroy your current seedbox and create a new one. Please note that this will result in the loss of all your data.

  2. You can change the ports of your torrent applications. To do this, navigate to the advanced section at the bottom of your dashboard, where you'll find a list of available ports and the apps using them. If there are unused apps, you can assign their ports to your torrent clients (e.g., using the ZNC port for Deluge). For ruTorrent, access the FTP, right-click on .rtorrent.rc, update the port number, save the file, and restart the seedbox.

Thank you.

https://www.reddit.com/r/trackers/comments/1fgk3ny/peer_scraping_incident_on_orpheus/

18th February 2024

Seedboxes Pre 23rd June 2022

We're aware of an issue with older seedboxes manufactured before June 23rd, 2022, which run on Ubuntu 18.04. Currently, apps known to be broken on this OS include Panel, Readarr, Deluge, and a few others. Unfortunately, any apps not installing cannot be fixed by us, as they are no longer supported on the older OS.

Moving forward, there are three choices:

  1. You can format your seedbox (Please note: all data and settings will be lost).
  2. You can open a ticket and request a reinstall while keeping user data (You'll need to make backups of your apps to restore them. If you only have default apps like Rutorrent, FTP Panel, these will be automatically restored along with torrents).
  3. You can ask us to upgrade your OS manually. You'll be added to a list and dealt with as soon as possible. However, there's still a risk of some apps breaking, so they should be backed up before proceeding. (Apps known to break include Deluge1, which doesn't work on the newer OS, Deluge2, Overseerr, ZNC, all of which need to be reinstalled).

While we'll attempt to ensure all apps and settings are preserved with option 3, there's still a risk of loss, so please back them up before requesting this option!

Past Incidents

14th October 2024

No incidents reported

13th October 2024

No incidents reported

12th October 2024

No incidents reported

11th October 2024

No incidents reported

10th October 2024

No incidents reported

9th October 2024

No incidents reported

8th October 2024

No incidents reported